LifeMemory

Privacy

Your stories. Your terms.

Last updated: May 7, 2026

1. Who we are

LifeMemory is operated by 8lueberry Inc., a company based in Montréal, Québec, Canada. When this policy says “we”, “us”, or “LifeMemory”, that is who we mean.

2. The person in charge of your information

Under Québec's Loi 25, every business must designate a Privacy Officer, the person responsible for protecting your personal information. You can reach ours here:

We respond to privacy requests as quickly as we can, and within the timeframes the law requires (usually 30 days).

3. What we collect, and why

We try to collect as little as possible, only what we need to provide the service.

Account information

Your name, email, and (if you give it) phone number, so you can sign in and we can reach you about your account.

Stories you record

The audio you record, the text you type, and any files you upload. This is the heart of the product. Your stories often contain sensitive information about you and the people in your life. We treat them as confidential by default.

Generated content

Transcripts of your recordings, the chapters and books we generate from them, and any edits you make.

Usage data

Basic technical information when you use the app: what device you are on, when you open it, which screens you visit, and any errors. We use this to keep the service working and to improve it.

Payment information

If you order a book, our payment processor handles the transaction. We never see or store your full card number.

4. How we use your information

We use your information for these purposes, and only these purposes:

We do not sell your data. We do not rent it. We do not share it with anyone for advertising. If we ever wanted to use your stories for a purpose beyond what is in this policy, we would ask you first, and you could say no.

5. AI processing

To turn spoken stories into a book, we use third-party AI services (currently OpenAI for transcription and language models, and Anthropic for language models). We send them only the audio, transcript, or text they need to do the job in front of them.

Under our agreements with these providers:

LifeMemory itself does not use your stories to train AI models that are made available to other users.

6. Voice recordings, and a note on biometrics

We store the audio you record so we can transcribe it and (if you order an audiobook) play it back. We do not currently extract a “voiceprint” or use your voice to identify you for security purposes. If we ever introduced a feature that did, that would be biometric data under Loi 25. In that case we would ask for your express consent first, and we would notify Québec's Commission d'accès à l'information at least 60 days before launching it, as the law requires.

7. People you mention in your stories

Your stories are about people. If a friend, family member, or someone else asks us to remove or correct references to themselves, we will tell you so you can act on it, and we will act directly when the law requires us to. By recording stories that involve other people, you confirm that you have a reasonable basis to do so.

8. Service providers and where your data is stored

We rely on a small number of trusted service providers to run the service. The current list:

Some of these providers are based outside of Québec, including in Canada and the United States. Before we transfer your data outside of Québec, we conduct a Privacy Impact Assessment as Loi 25 requires. We pick providers with strong security and privacy standards, and we contractually require them to protect your data and use it only on our instructions.

9. How long we keep your data

10. How we protect your information

We use technical and organizational safeguards proportional to the sensitivity of the information you trust us with. Among them:

11. Your rights

Under PIPEDA and Loi 25, you have these rights over your personal information. To exercise any of them, write to privacy@lifememory.ca. We respond within 30 days.

12. Cookies and analytics

Our public website uses a small number of essential cookies to remember your preferences. We use privacy-respecting product analytics to understand how the site and app are used. We do not use third-party advertising cookies, and we do not track you across other sites.

13. Children

LifeMemory is for adults. We do not knowingly collect personal information from children under 14. If you believe a child has given us information without parental consent, write to privacy@lifememory.ca and we will delete it.

14. Privacy incidents

If something goes wrong and a confidentiality incident creates a real risk of serious harm, we will notify the affected people and the Commission d'accès à l'information du Québec without delay. Where applicable we will also notify the Office of the Privacy Commissioner of Canada. We keep an internal register of confidentiality incidents.

15. Changes to this policy

If we change this policy in a way that meaningfully affects you, we will let you know in advance, by email, an in-app notice, or a banner on the site. The “Last updated” date at the top of this page will always reflect the current version.

16. How to complain

If you think we have mishandled your information, we want to hear about it first. Email privacy@lifememory.ca. If you are not satisfied with our response, you can file a complaint with:

17. Contact

LifeMemory — Privacy Officer
privacy@lifememory.ca
Montréal, Québec, Canada

A French version of this policy is on the way. Until it is published, French-speaking users can write to privacy@lifememory.ca in French and we will respond in French.

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